Connecting Hearts is a privately owned home care service located in Southgate, Ky, owned by Sue Henderson. Sue lives in Ft. Thomas, Ky with her husband, Terry Henderson, and is the mother of 4 with 10 grandchildren.
With 35 years of nursing experience, Sue brings a unique perspective to the home care industry by focusing on “Client-Centered Care”. Connecting Hearts' core foundation is team work which involves seamless communication and excellent care management.
Our unique approach is centered on:
- Caring for our clients as a whole person, meeting their needs both physically and mentally.
- Our approach keeps the client and family active in their health care decisions.
- Our approach includes team support with family, home health care agencies and primary physicians.
- Our “Team” approach empowers our clients to live a healthy life as their condition permits.
How Connecting Hearts Started
By Sue Henderson:
"It has always been my desire to start a home care business. When my youngest daughter graduated from high school, my husband and I realized with our family raised, it was time to start my “long time dream”.
For 2 years I continued working as a floor nurse and putting a business plan together. One thing I did not have was a business name. I wanted the business name to mean something to me and all the clients I would assist.
I have a friend who lived in Sedona, Arizona. She called and invited me to spend a week with her, hiking. I also, had an uncle living in Phoenix that I had never met. This was my opportunity to hike and meet my Uncle for the first time.
So, plans were made and I flew to Arizona. On my last day in Sedona, we spent it hiking. As I hiked up this mountain, I saw a beautiful red rock in the shape of a heart. I picked it up and put it in my backpack, knowing I was going to give this to my Uncle.
The next day my girlfriend drove me to Phoenix to my Uncles home. Soon as he answered the front door we connected as if we knew each other all our life. I gave the heart shaped rock to him and his wife. That evening we were sitting out on their gazebo and I went to take a picture of them when Uncle Fred jumped up and said “I need to get the rock you gave me”. So, with them cuddled close and the rock in his hand I took the picture. I said “Look Uncle Fred we are connecting hearts”. Instantly I knew my business name!
After 3 wonderful days with my Uncle, I flew home and launched Connecting Hearts Home Care in 2004. Six years has passed since I opened my doors. I have assisted many clients and families in my community. My business name has enriched my life many times over!”